Profitable business comes from effective customer service. The
eStoic Office Server provides tools which enable you to build a unified team who are all
working from the same information - a 360 degree view of each customer. Here are the key components
of the eStoic Contact Management System.
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Maximize sales and grow your business by
tracking all sales leads and opportunities in one central
location to be accessed by all staff |
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Build profitable repeat business by sharing
customer information with your entire team to deliver high
class customer service and build stronger relationships with
your customers |
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Spot cross-selling opportunities by
building a complete 360 degree view of the customer - sales
leads, sales, invoicing, contact history, documents, support
calls etc. - True Contact Management |
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Import data from external sources, such as
tradeshows, seminars, direct mail or your existing customer
database lists |
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Export data to external software for more
detailed analysis |
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Attach customer-specific documents to the
customer details for a quick reference in future |
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Complete the sales management cycle with an
integrated Quotations, Order processing, and Invoicing
system |
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Print quotes directly from your web browser
after uploading your own quote templates and company logo |
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Be the best in your market by providing a
corporate class customer service portal where the customer
can log on to log and advance support calls |
